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Supporter Engagement Officer (Social Media)

Salary: up to £22,505 (depending on experience)
Contract: Fixed term – 2 years, full time, office based
Location: Godalming, Surrey

Join our award winning team and help change billions of lives.
Including yours.

Compassion in World Farming International is recognised as the leading international farm animal welfare organisation, actively campaigning to improve the lives of millions of farmed animals around the world. You could join us in tackling the biggest form of animal cruelty on the planet – and help to end factory farming.

Compassion receives no government funding so relies entirely on the generosity of supporters to prevent cruelty to farm animals all over the world. Our supporters are absolutely vital to our effectiveness as a campaigning organisation.

An exciting role has opened up in our Supporter Engagement Team for someone who can provide outstanding support for, and develop meaningful relationships with, our supporters: campaigners, volunteers, fundraisers and donors to deepen their engagement and activity with Compassion. This role will help develop and deliver a world class service to our supporters, and an innovative and engaging stewardship communications programme.

The role will also have specific responsibilities to steward Compassion’s growing social media communities, to develop and maintain a suite of materials including those for the offline campaigner’s programme, and to facilitate our Planning Permission (objections) process.

Set within a vibrant Fundraising and Supporter Engagement Team this role is essential to the activities of Compassion and will offer a strong insight into the workings of the charity. You will need to have excellent customer service skills, the ability to communicate with a wide variety of individuals, and be able to juggle a variety of tasks and workloads. No two days are the same.

Excellent interpersonal skills, both oral and written are needed, as well as a creative approach to problem solving. Good database and computer literacy will also be an advantage.

The successful applicant will have the ability to work autonomously, but will enjoy working with the input and support of other team members in a dynamic environment.


Read the full job description.

Closing date: Thursday, 16th January 2019
Interviews planed for: Friday, 24th January 2019. However, interviews may take place throughout the application period.

Please complete the online application form and upload your CV and covering letter detailing how you meet the person specification of the job description

No Agencies please